We have a formal Technical Services Agreement in place with an international and reputable Facility Management company in the UK. This guarantees our access to global standards, systems and specialist resources and supports to tackle major FM challenges.
In order to reinforce our customers’ confidence in the quality of processes and systems that we deploy in providing services to meet their needs, we have presented our technical processes, systems and procedures to global accrediting bodies such as UKAS and ANAB in the U.K and U.S respectively; and we have been duly awarded the ISO 9001: 2008 Certification.
This ensures enhanced customer focus, internal operational efficiency, established and enduring processes and systems that meet international best practice, global competitiveness and brand recognition.
We pride ourselves in the expertise and experience of a very capable workforce with strong customer orientation and passion for excellence in service delivery. We recruit only the best from the market, equip them with necessary tools and techniques to succeed, and offer them very competitive remuneration packages that keep them motivated and committed to the organization.
We maintain a well equipped ultra-modern training centre at our corporate head quarters in Lagos and also second our key staff to further specialized training programs overseas at our technical partners’ training facility in New Jersey, USA. We encourage all our staff to acquire the professional certification of the International Facility Management Association (IFMA) or British Institute of Facility Management (BIFM).
We maintain a good database of local and international suppliers of quality materials and providers of outsourced services to compliment our core expertise in certain self-managed services. Our supply chain partners are selected based on very stringent technical and commercial evaluation procedure; and we are committed to supporting their continuous growth and development.
We maintain a database of standard processes and procedures to guide the delivery of our various services and these are regularly updated in line with current industry and global best practices.
We implement Archibus and C-Works suit of FM systems to automate our Facility Management processes. Some benefits of computerizing our Facility Management functions include:
- Improving internal and outsourced service providers’ performance by prioritizing tasks and avoiding work backlogs.
- Evaluation of work order requests to optimize labour/materials and minimize operating costs.
- Simplifying work forecast and budgeting processes by easily accessing historic data.
- Tracking preventive maintenance programs to validate expenditures and comply with international standards or regulatory mandates.
- Optimizing capital improvements budget expenditure decisions.
- Improving communication between service providers and owners / occupants of the building.
We maintain a full complement of on-site personnel to cater for the various services needs of our clients. The on-site personnel also have adequate backing and support from the head office. Our services includes an on-site Help Desk facility with capacity to provide 24/7 emergency call out services.
It is a way of giving back to the society that keeps us in business and so far, it has been a good schedule of events. We have been able to impact lives through various empowerment programs such as Youth Development, Donations of Amenities and welfare materials to the Under-privileged which has taken us to schools, orphanage homes and other less privileged centres; and we plan to do more as we grow and expand.
Our HSE Policy
Through implementation of this policy, Alpha Mead Facilities seeks to earn the public’s trust and to be recognized as the leader in HSE performance.
Alpha Mead Facilities is committed to protecting the health and safety of everybody who plays a part in our operations, lives in the communities in which we operate or uses our services. Wherever we operate, we will conduct our business with respect and care for both the local and global environment and systematically manage risks to drive sustainable business growth. We will not be satisfied until we succeed in eliminating all injuries, occupational illnesses, unsafe practices and incidents of environmental harm from our activities.
To meet our commitment, Alpha Mead Facilities Management and Services Limited will:
Demonstrate visible and active leadership that engages employees and service providers and manage health, safety and environmental (HSE) performance as a line responsibility with clear authorities and accountabilities.
Ensure that all employees and contractors understand that working safely is a condition of employment, and that they are each responsible for their own safety and the safety of those around them.
Manage all projects, products and processes through their life-cycles in a way that protects safety and health and minimizes impacts on the environment.
Provide employees with the capabilities, knowledge and resources necessary to instill personal ownership and motivation to achieve HSE excellence.
Provide relevant safety and health information to contractors and require them to provide proper training for the safe, environmentally sound performance of their work.
Measure, audit and publicly report HSE performance and maintain open dialogue with stakeholder groups and with communities where we operate.
Work with governments and stakeholders where we operate to develop regulations and standards that improve the safety and health of people and the environment.
Maintain a secure work environment to protect ourselves, our contractors and the company’s assets from risks of injury, property loss or damage resulting from hostile acts.
Communicate our commitment to this policy to our subsidiaries, affiliates, contractors and governments worldwide and seek their support.